Shipping
All pre-launch orders will be shipped out before the end of July.
Rebalancing Sleep Recovery Supplement will be shipped out in August.
We aim to dispatch orders within one business day. All orders received latest by 14:00 are sent on the same day out.
Our estimated delivery times and costs are as follows:
Country/Region | Estimated Delivery Time | Shipping Charges |
Switzerland & Germany | STANDARD SHIPPING: 2-4 DAYS | Free Shipping |
Europe | STANDARD SHIPPING: 2-4 DAYS |
Order value <120€ - Shipping cost 8€ Order value >120€ - Free Shipping |
USA | STANDARD SHIPPING: 4-5 DAYS |
Order value <$120 - Shipping cost $20 Order value >$120 - Free Shipping |
CANADA, AUSTRALIA, SINGAPORE, HONG KONG, UNITED ARAB EMIRATES, SAUDI ARABIA |
STANDARD SHIPPING: 4-5 DAYS |
Order value <$120 - Shipping cost $20 Order value >$120 - Free Shipping |
Please note that international orders from outside the Schengen area may be subiect to local customs duties and taxes which are payable solely by the recipient.
Please note: unfortunately, we do not currently ship to PO boxes.
Once your order is shipped, you will receive a dispatch confirmation email with your tracking details.
Please contact our Customer Service Team at Care@vediclab.com if you have any inquiries.
PAYMENT
CREDIT CARD
If you decide to pay by credit card (Visa, MasterCard or American Express), you will first be asked to enter your personal information and credit card number on a form. These will then be transmitted to the payment processor via a secure connection. The bank checks the transaction data as well as your line of credit within seconds and transmits the results of the check to the seller. If the results are positive, the agreed amount is charged to your credit card.
PAYPAL
PayPal is an easy and safe way to pay for your purchases - without entering your banking information or credit card number, because your information is stored in your PayPal account. All you need to do is set up a PayPal account at www.paypal.de.
APPLE PAY
Apple Pay provides an easy and secure way to make payments in your iOS, iPadOS, and watchOS apps, and on websites in Safari. All you need to do is set up an Apple Pay account at https://support.apple.com
Google Pay
PayPal is an easy and safe way to pay for your purchases - without entering your banking information or credit card number, because your information is stored in your PayPal account. All you need to do is set up a PayPal account at www.paypal.de.
All you need to do is set up a PayPal account at www.klarna.com/international.
SHOP PAY
Shop Pay gives you the option to pay in full at checkout, or to pay for your order over time. When available, Shop Pay Instalments is a great option to help you maximize your budget for orders between 50 USD and 20,000 USD. All you need to do is set up a PayPal account at shop.app/shop-pay.
REIMBURSEMENT
We will credit you with the return amount as quickly as possible after receiving your return shipment.
RETURNS
You are welcome to return any unwanted items to us (providing they are unused and in their original packaging) within 30 days of receipt. Returns that do not meet our policy* will not be accepted and will be sent back to customer. For non-EU and Switzerland orders customers to arrange shipping on their own accord.
If you wish to return our products, kindly get in touch with us through email: Care@vediclab.com and out customer support team will inform you about the instructions.
*Items returned in non-saleable condition such as -
- Unsealed
- Swatched/Used (with exception of damaged or faulty items)
- Relabelled
- Refiled
- Pierced
- Partially missing items/threshold based GWPs/Exclusive Sets
Card refunds may take up to 10 business days to complete depending on the bank’s processing time. This can vary greatly between card issuers, and we are unable to influence this. PayPal refunds are available immediately.
If you have a complaint or concern with service received or a product purchased, please contact us on Care@vediclab.com and we'll do our best to help.
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Rebalancing Sleep Recovery Serum
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- CHF 82
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- CHF 82
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Rebalancing Sleep Recovery Cream
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- CHF 69
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- CHF 69
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Rebalancing Sleep Recovery Scalp Elixir
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- CHF 69
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- CHF 69
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Rebalancing Sleep Recovery Supplement
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- CHF 62
- products.product.price.sale_price
- CHF 62
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